Book A Service Call

We require a deposit to confirm all bookings. You can choose between a cash (E-transfer) or credit deposit to secure your appointment.

Step 2/2: Booking Deposit

  • American Express
    Supported Credit Cards: American Express, Discover, MasterCard, Visa
  • Price:
  • Terms Of Service

    1. Work Authorization
    By submitting this form & deposit you are authorizing the work outlined to be performed on your property by National Window Washing.
    a. Completing payment is considered a digital version of your physical signature.
    2. Payment Authorization
    You agree that in the event that you are not able to make payment on the day of service by Cheque, Cash or E-transfer that National Window Washing is authorized to process payment on the same credit card used to secure your appointment.
    3. Refund Policy
    You understand and agree that any and all refunds will be offered in the form of a service credit.
    4. Minimum appointment value
    Our minimum service rate is $119.99 per appointment.
    For Standard Appointments
    5. No-Show Policy
    a. You agree that if we require you to be home and you are not physically present at the service address during the booking period provided our last minute cancellation policy(6c) applies.
    6. Cancellation / Rebooking Policy
    a. Cancellations made 72 business hours or more before the scheduled appointment date a $25 fee applies. The first rebooking is free. Subsequent rebookings are subject to a $25 fee.
    b. Cancellations within 48 Hours of an appointment are subject to a 50% cancellation fee which will be billed to the card on file. The first rebooking is $50.
    Subsequent rebookings are subject to 50% of the cost of the ordered appointment.
    c. Last Minute Cancellations
    On site or cancellations within 24 business hours of an appointment are subject to a 100% cancellation fee which will be billed to the card on file. Re-bookings will be subject to a minimum appointment value fee (4).
    For ‘I Don’t Want To Be Home’ Bookings
    7. For appointments where the homeowner chooses not to be home:
    a. An Exterior water tap must be turned on and accessible or our no show policy(5) applies
    (For Window Cleaning, House Wash, Pressure Wash type appointments)
    b. Gates must be left unlocked to allow access to all areas of the home.
    i. If access is not available our crew will clean to the best of their ability and a full service charge will apply
    ii. Our free flow/streak free guarantee is not applicable to areas unavailable to our team during the original service date.
    c. For Exterior Window Cleaning The homeowner is required to remove any exterior screens prior to appointment date
    i. Screened covered exterior windows will not be cleaned, but included in the billed window pane count
    ii. Screened windows are not covered by our streak free policy
    iii. Our minimum appointment fee will apply to return to clean the screen covered windows.

Prefer not to use a credit card?
We understand.

A one time Interac E-Transfer of $119.99 can be sent instead of a credit card deposit.

Please send the deposit to: and email the same address with the password.
Once the cash deposit is received we can confirm your appointment & cash or card payment will be required upon our arrival, prior to work beginning.

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